The easiest way to submit a replacement request is to fill out our contact form online. Please include your order number, affected plant(s), description of your issue, and your contact information (email and/or phone). If your replacement request meets our Guarantee requirements, our team will work with you to verify your replacement variety. Replacements are shipped at no additional cost.
Our team is also standing by at 1-800-852-5243 if you need assistance.